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Smart meter compatible web portals

Electricity companies AGL, Australian Power & Gas, EnergyAustralia, Lumo, Origin Energy, Powershop, Jemena, United Energy and AusNet Services have launched smart meter compatible web portals.

Web portals can help households and businesses better understand their electricity usage by providing energy consumption data. This means that households, through a smart meter, can access their energy use information online and track energy consumption.


My AGL IQTM is a new website that gives residential and small business customers the ability to track their energy usage, set goals to help lower their energy bills, and save on their energy usage with practical steps and targeted advice.

This website is available 24 hours a day, 7 days a week and can be accessed from PC, smartphone and tablet devices. It caters to most residential and small business customers for gas and electricity, including customers with smart meters and traditional meters.

To access My AGL IQ AGL customers need to visit the AGL website and register for AGL Energy Online.

Lumo Energy

Lumo Energy has a web portal that is available to registered customers, which allows the following:

  • Updating of customer account details;
  • Viewing and payment of customer bills;
  • Submission of meter reading and viewing historical usage for either gas or electricity; and
  • Access to Advantage Online shopping program.

For more information or to register please visit

Origin Energy

Origin Smart is a web portal available to Origin Energy customers who have an active smart meter installed.

Origin Smart is an online display that shows customers visibility of how much power their household is using on a daily basis. The web portal also provides projected costs based on current energy consumption, and allows customers to set usage goals and monitor their household's progress.

Origin Smart allows you to:

  • See when your energy is being used
  • Project your usage and costs based on your current usage
  • Customise it to your household
  • Set cost and CO2 savings goals
  • Compare your energy use to other households
  • Get expert energy efficiency advice

To sign up and see if it's available in your home, visit Origin Smart.


Jemena's Electricity Outlook web portal is available to all Jemena customers with an operating smart meter.

Electricity Outlook displays a customer's electricity data online and includes features such as a home energy assessment tool, which enables households and small businesses to monitor their electricity consumption.

For more information visit Electricity Outlook or contact Jemena on 1300 131 871.

Jemena's distribution area covers north-western Melbourne.

AusNet Services

AusNet Services' web portal, myHomeEnergy, enables their customers with an operating smart meter to monitor and manage their electricity consumption and costs.

Current features of myHomeEnergy include:

  • accessing electricity use and solar export data
  • estimating bill costs
  • setting electricity budgets and tracking progress
  • comparing electricity use to similar households in their local area
  • downloading applications for Apple iPhone/iPad and Android smart devices to conveniently view your account

For more information, or to register, visit myHomeEnergy or email

AusNet Services' distribution area covers outer northern and eastern suburbs of Melbourne and eastern Victoria.

United Energy

Energy Easy allows customers to track their daily, weekly and seasonal electricity usage − helping customers to understand their electricity consumption patterns, set consumption targets and access electricity saving tips.

Energy Easy can be accessed using a computer, smart phone or tablet by customers within United Energy's region who have a Smart Meter.

To learn more or to register, go to United Energy website or email

United Energy's distribution area covers east and south east Melbourne, and the Mornington Peninsula.